DATA PROTECTION

Section 1 - What do we do with your personal information?

When you purchase something from our store as part of the buying and selling process, we collect the personal information you provide, such as your name, phone, address and email address. To verify and protect your identity, we use Signifyd as a third-party provider, a 100% private and secure platform.

When you browse our store, we automatically receive the IP (Internet Protocol) address of your computer to provide us with information that helps us learn more about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates

 

Section 2 - Consent

If you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we agree that we will collect and use that information only for that specific reason.

If we ask for your personal data for a secondary reason, such as marketing, we will either ask you directly for your explicit consent or give you the opportunity to say no.

How can I withdraw my consent?

If you change your mind after registering, you can withdraw your consent for us to contact you for further collection, use or disclosure of your information at any time by contacting us.

 

Section 3 - Disclosure

We may disclose your personal data if we are required to do so by law or if you breach our terms of use.

 

Section 4 - Shopify

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored via Shopify's data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

 

Section 5 - Payment

(1) If you choose a direct payment gateway to complete your purchase, Shopify stores your credit card information. It is encrypted by the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is only stored for as long as is necessary to complete your purchase transaction. After the transaction is completed, your transaction data will be deleted.

All direct payment gateways comply with PCI-DSS standards, which are managed by the PCI Security Standards Council, a joint project of brands such as Maestro, MasterCard, Paypal and Visa.

The PCI DSS requirements help to ensure the secure handling of credit card data by our store and its service providers.

For more information, you can also read Shopify's terms of use or privacy policy.

(2) Payment by invoice and instant bank transfer via Klarna
In cooperation with Klarna (https://www.klarna.com/de/), we offer you the purchase on account and instant bank transfer payment options. Please note that Klarna Invoice and Klarna Sofortüberweisung are only available for consumers and that payment must be made to Klarna.

Klarna Invoice
When purchasing on account with Klarna, you always receive the goods first and you always have a payment period of 30 days. You can find the full terms and conditions for purchase on account here (https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_de/invoice).

Pay immediately
With Klarna you can easily pay for your orders immediately by bank transfer, direct debit or credit card. Without registration. Fast, secure and simple.

Data protection notice
Klarna checks and evaluates your data and exchanges data with other companies and credit agencies where there is a legitimate interest and reason to do so. Your personal data will be treated in accordance with the applicable data protection regulations and in accordance with the information in the Klarna Privacy Policy.

For more information about Klarna please visit https://www.klarna.com/international/privacy-policy/

Section 6 - Service from third-party providers

In general, the third parties we use will only collect, use and disclose your information to the extent necessary to enable them to provide the services they provide to us.

However, certain third-party providers, such as payment gateways and other payment processors, have their own privacy policies regarding the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so that you understand how your personal data is handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than you or us. Thus, if you choose to engage in a transaction involving the services of a third-party provider, your information may be subject to the laws of the jurisdictions in which that service provider or its facilities are located.

For example, if you are located in Canada and your transaction is processed by a payment gateway in the United States, your personal information used to complete that transaction may be disclosed under the laws of the United States (including the Patriot Act). Once you leave our store's website or are redirected to a third-party website or application, you are no longer subject to this Privacy Policy or our website's Terms of Use.

Links

If you click on links in our store, you may be redirected away from our website. We are not responsible for the privacy practices of other websites and encourage you to read their privacy statements.

Google Analytics

Our store uses Google Analytics to find out who visits our website and which pages are displayed.

 

Section 7 - Safety

To protect your personal information, we take reasonable precautions and follow industry best practices to ensure that it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

When you provide us with your credit card information, that information is encrypted using Secure Socket Layer (SSL) technology and stored using AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

 

Section 8 - Cookies

A cookie is a small amount of information that is downloaded to your computer or device when you visit our website. We use a number of different cookies, including functionality, performance, advertising and social media or content cookies. Cookies improve your browsing experience by allowing the website to remember your actions and preferences (e.g. login and region selection). This means you don't have to keep re-entering this information every time you come back to the site or browse from one page to another. Cookies also contain information about how users use the website, such as whether they are first-time visitors or frequent visitors.

We use the following cookies to optimize your experience on our website and to provide our service.

COOKIES THAT ARE NECESSARY FOR THE SHOP TO FUNCTION

Name Function
_ab Used in connection with access to admin.
_secure_session_id Used in conjunction with navigation through a shop window.
cart Used in conjunction with the shopping cart.
cart_sig Used in conjunction with the checkout.
cart_ts Used in conjunction with the checkout.
checkout_token Used in conjunction with the checkout.
secret Used in conjunction with the checkout.
secure_customer_sig Used in connection with customer registration.
storefront_digest Used in connection with customer registration.
_shopify_u Used to facilitate the updating of customer account information.

REPORTING AND ANALYTICS

Name Function
_tracking_consent Track presets.
_landing_page Track landing pages
_orig_referrer Track landing pages
_s Shopify analyses.
_shopify_fs Shopify analyses.
_shopify_s Shopify analyses.
_shopify_sa_p Shopify analytics in terms of marketing & referrals.
_shopify_sa_t Shopify analytics in terms of marketing & referrals.
_shopify_y Shopify analyses
_y Shopify analyses

 

The length of time a cookie remains on your computer or mobile device depends on whether it is a "persistent" or "session" cookie. Session cookies remain until you stop browsing and persistent cookies remain until they expire or are deleted. Most of the cookies we use are persistent and expire between 30 minutes and two years from the time they are downloaded to your device.


You can control and manage cookies in various ways. Please bear in mind that removing or blocking cookies may have a negative impact on your user experience and parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies via your browser settings, which you can often find in the "Tools" or "Preferences" menu of your browser. For more information on how to change your browser settings or block, manage or filter cookies, please refer to your browser's help file or websites such as www.allaboutcookies.org.

 

Section 9 - Age of Consent
By using this Site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of the following Your minor dependents to use this Site.

 

Section 10 - Changes to this Privacy Policy

We reserve the right to change this privacy policy at any time. You should therefore check it regularly. Changes and clarifications will take effect immediately after they are posted on the website. If we make material changes to this policy, we will notify you here that it has been updated so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our business is acquired or merged with another company, your data may be transferred to the new owners so that we can continue to sell products to you.

What information do we collect?

We collect information from you when you register on the Site, place an order, enter a contest or sweepstakes, participate in a survey or communication such as e-mail, or participate in any other Site feature. When you place an order or register, we may ask you for your name, e-mail address, mailing address, phone number, credit card information or other information. However, you may visit our website anonymously. We also collect information about gift recipients so that we can complete the gift purchase. The information we collect about gift recipients is not used for marketing purposes. Like many other websites, we use "cookies" to enhance your experience and to collect information about visitors and visits to our websites. Please refer to "Do we use "cookies"?" below for information about cookies and how we use them.

How do we use your information?

We may use the information we collect from you when you register, purchase products, enter a contest or promotion, participate in a survey or marketing communication, browse the Site, or use certain other features of the Site in the following ways: To personalize your Website experience and to enable us to deliver the content and product offerings in which you are most interested. For marketing programs and content available only to members, you have the choice whether to be added to our email list and receive email communications from us. To help us better respond to your customer service requests. To process your transactions quickly. Manage a contest, promotion, survey or other site feature. If you have signed up to receive our email newsletter, we may send you periodic emails. If you no longer wish to receive promotional emails from us, please see the "How can you opt-out, remove or change the information you have provided to us?" section below. If you have not signed up to receive email newsletters, you will not receive these emails. Visitors who register or participate in other site features, such as marketing programs and members-only content, have a choice as to whether they wish to be on our email list and receive email communications from us.

How do we protect visitor information?

We use various security measures to ensure the security of your personal data. Your personal information is held on secure networks and is only accessible by a limited number of people who have special access rights to such systems and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server. Any confidential/credit information you provide is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases so that only this data can be accessed.

Do we share the information we collect with third parties?

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties unless we give you advance notice, except as described below. The term "outside parties" does not include Butler Luxury . This includes website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect the rights, property or safety of us or others. However, non-personally identifiable visitor information may be provided to third parties for marketing, advertising or other uses.

How can you reject, remove or change information that you have provided to us?

To change your email subscriptions, please let us know by changing your preferences in the "My Account" section. Please note that you may receive emails already in production due to email production schedules. To delete all information related to your online account from our database, log in to the "My Account" section of our website and remove your shipping addresses, billing addresses and payment information. Please note that we may retain information about an individual sales transaction in order to process that transaction and to maintain records. In an attempt to provide you with increased value, we may include links to our website. These linked websites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these linked sites (including if a specific link does not work). If we decide to change our privacy policy, we will post those changes on this page. Policy changes will only apply to information collected after the date of the change.

Questions and contact information

If you would like to access, correct, amend or delete any personal information we hold about you, register a complaint or simply want more information, please contact us at support@eskute.de

Company information:

Company: Hong Kong Long Ting Technology Co.Limited
ORG number: 3033000